FAQs

I would like to know if I can avail of a discount or rebate if I fully pay my housing loan before maturity.

We are offering a penalty condonation under RA8501 to borrowers who wish to fully pay their accounts provided they have not availed of previous penalty condonation program.

I applied for an SSS salary loan but was denied due to my outstanding housing loan arrearages with NHMFC. How can I settle my arrearages?

There are various restructuring and updating programs the NHMFC is offering right now. Please visit our offices so we can fully discuss the mechanics of these updating/restructuring programs.

I assumed the housing loan of my friend. How can I formalize my assumption with the NHMFC?

Please visit our NHMFC offices for the requirements and proper documentation of this transaction.

My salary deduction on my housing loan was stopped due to my transfer to another office. Where can I resume paying my monthly amortization?

You can resume paying your monthly amortization at any of our accredited banks, Zonal or Satellite Offices (Please see listing under "Contact Us" section). Please pay on or before due date to avoid penalties and interests.

My property is located at Sta. Rosa, Laguna. However, I have since been reassigned at our Cagayan de Oro branch and fully paid my housing loan here. May I request my TCT be released at NHMFC Cagayan de Oro?

Yes. Your TCT and Release of Mortgage will be sent to our Cagayan de Oro Zonal Office for release. All you have to do is write NHMFC a letter request.

I received a letter from NHMFC stating that my account was already assigned to Balikatan. Where can I inquire about the status of my account?

You can inquire directly about the status of your account at Bahay Financial Services, Inc. located at 24th Floor, BPI Buendia Center, Sen. Gil Puyat Ave., Makati City, or by contacting them at telephone no. 756-62-68.

For further inquiries, please don?t hesitate to call us at 893-1501.